OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
138 ratings and 117 comments received in the last 90 days.
14 May 2026
Everything was very professional, All the staff were very Knowledgeable , and gave an excellent personal service. Joshua Bird was the most helpful, polite, patient, to less computer savvy customers than we have come across in a long time.
10 May 2026
Great service from start to finish !
09 May 2026
Superb from browsing, getting information and then buying. Eeeeeeeeeeeee. I love it!
05 May 2026
It was simple andxeasy
04 May 2026
Delivery to my door as we where very busy with work schedules , so grateful on the day I said what I was looking for and we where showed our options in the two styles without being pushy both myself and partner made our decision
02 May 2026
Josh was great, so helpful and made the experience seamless. Ava was great on handover too.
02 May 2026
Everything was very smooth, I was updated throughout and Paul was always available and very helpful
02 May 2026
The whole process from beginning to end was amazing. Staff were very helpful, knowledgeable and were always available whether it was in person or over the phone. In particular Gavin and Craig were great! The delivery of the car was very quick.
02 May 2026
All matters completed smoothly and efficiently.
14 May 2026
MOT & minor repair completed satisfactory. Informed would receive follow up call to confirm repair of usb charger following warranty review but did not receive the call.
12 May 2026
All service very professional on time too thankyou
08 May 2026
Even though I got the service . I was offered a free valet . Which was great . But as soon as I lifted the moveable carpets up they hadn't even done underneath . Still full of crumbs only top surface .
08 May 2026
Shaz was fantastic. She helped me from start to finish and could not have been more helpful. Massive thanks to the mechanics behind the scenes who got the pesky nut out
07 May 2026
Stressfree process
04 May 2026
Good service
04 May 2026
Spot on service and great attention towards my needs
02 May 2026
Easy to book, quick service and not too pricey
29 April 2026
Good communication from Annabelle. Excellent technician (James) providing a very clear vehicle health video. Efficient service, although expensive v alternative garages.
28 April 2026
I asked to leave out the £50 vehicle check as it was not required, however, I was advised if I did not proceed with this they would not reset the service light on my car which is a bit ridiculous and should be included already on service.
FIND Lloyd North Tyneside.
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 6222042
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 6222098
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
14 May 2026
Excellent customer service