OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 62 comments received in the last 90 days.
20 June 2025
The dealership and Gary who dealt with the handover and straightened out the problems with the agreement were very good and bent over backwards to help us.
11 June 2025
Gary sales executive was very knowledgeable and extremely helpful
04 June 2025
The garage is a highly porfessional set up and all staff are friendly and informative.
03 June 2025
Helpful and friendly
29 May 2025
Excellent customer service
29 May 2025
Service was excellent I wasn't sure of the new shape therefore visited a few times but salesman was patient, knowledgable and very approachable
28 May 2025
Overall good had a small problem relating to no manual paperform which I need problem sorted by sales guy satisfied now.
25 May 2025
Exceptional, very personalised.
14 May 2025
The staff were incredibly professional and knowledgablez
06 July 2025
Really helpful and friendly advisor
02 July 2025
It was a recall from Mini but Lloyds very good.
01 July 2025
Staff are always very helpful and accommodating
23 June 2025
Very friendly and professional service
22 June 2025
Excellent communication and service on the day.
20 June 2025
Efficient professional and welcoming
19 June 2025
Just poor service
18 June 2025
Recalled for window wiper check- work done in I hr
15 June 2025
See above
12 June 2025
My Mini was there for a service and Mot. Everything went very smoothly and all the staff at Lloyd North Tyneside were very helpful.
01 July 2025
Friendly atmosphere