OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 95 comments received in the last 90 days.
05 February 2026
Josh was fantastic from start to finish. His knowledge was excellent, he was always on hand to help with questions, and nothing ever felt like too much trouble. I couldn't have asked for better service.
30 January 2026
Gary was very helpful and information throughout the whole process and kept me updated along the way.
28 January 2026
Paul and thomas were great. Super helpful
28 January 2026
Absolutely love my car. Perfect for my needs which were fully discussed and matched to the size and level of mini needed. Great friendly customer service and smooth process.
27 January 2026
The service I received from Craig Gavin and Ava was outstanding along with Thomas keeping me in the loop on delivery dates and process. They were all friendly, knowledgeable and exceeded expectations.
27 January 2026
Josh Bird was excellent. Took time in explaining about the car, test drive and follow up. Excellent experience.
25 January 2026
We had a lovely experience from start to finish Josh was so helpful and couldn't do enough for us. He wasn't pushy gave us space to talk and make a decision between ourselves. He was a lovely lad.
21 January 2026
Great service, kept informed weekly of the progress of the car nice lovely and friendly
21 January 2026
The personal service was excellent and everything was explained clearly to us
08 February 2026
Organised and efficient
07 February 2026
No waiting around always kept up to date with progress
07 February 2026
Very simple process and lovely staff
03 February 2026
Great service
02 February 2026
Shaz and Annabelle on the service desk were absolutely amazing
28 January 2026
Just done work as required, no fuss
28 January 2026
Great experience
28 January 2026
the girl who checked me in was so helpful
27 January 2026
Was satisfied with the service and price
26 January 2026
Fitted me in at short notice and kept informed throughout.
FIND Lloyd North Tyneside.
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 6222042
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 6222098
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
06 February 2026
The very nice paul southern looked after me when I visited the garage, I now own a brand-new mini sport everything was explained in detail. From finance to a test drive from secondhand to new I walked out with a new car thank you so much paul !! ??