OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 90 comments received in the last 90 days.
03 April 2025
Gary the salesman was knowledgeable, friendly and easy to deal with. Plus not too pushy. Overall a pleasant experience.
01 April 2025
Everything went smoothly
29 March 2025
Great from initial contact to handover. Was kept up to date the whole length of the process and knew exactly what to expect.
27 March 2025
Craig Southern was extremely helpful all the way through the purchase process
24 March 2025
Good explanation as to how to get the best out of my new car. Set up and linked to phone and app and spam how to use them
21 March 2025
Completely at ease and Thomas and Ella completely understood me and my requirements. No stone left unturned to ensure I left as a happy and satisfied customer.
13 March 2025
Great family dealership lovely people much nicer than corporate structures and manufacturers very easy and no online rubbish like passwords etc
12 March 2025
Always made to feel welcome, friendly team. Any questions I had were answered without problems. Handover exceeded expectations, Gary took the time to set up my phone in the car and walked me through all of the features.
08 March 2025
Service was prompt and professional. Appointment time was provided to suit my needs which was very much appreciated.
21 April 2025
Great service
18 April 2025
Work done in a timely and professional manner.
16 April 2025
Very satisfied, helped me when I was in a small situation with a tire needing changed immediately
14 April 2025
Had to return my driving licence to dvla temporarily for medical reason,s Lloyds collected the car from home serviced it returned it home very helpful
11 April 2025
Gary Stewart goes above and beyond. He kept us informed throughout the sale and was a pleasure to deal with
09 April 2025
Kept up to date with how the problem was detected and resolved The short video is a great idea as well
08 April 2025
Undertaken quickly and without any issues, also see earlier comments
07 April 2025
Very expensive
03 April 2025
Your representative Shaz was a star, nothing was too much trouble.She was kind and helpful throughout.
01 April 2025
No ou5standing problems or issues encountered and pleased with the service received
05 April 2025
Excellent customer service