OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 109 comments received in the last 90 days.
21 March 2026
Easy process from start to finish- there's a reason that I've bought 7 (I think!) cars from Gary. Everything explained and all relevant, when I said I was wanted something similar he focused the appointment around that,great when I'm short for time
16 March 2026
Such an easy, friendly experience and extremely informative
16 March 2026
Prompt attention, great price for previous car, kept upto date throughout assembly of car. Salesman (Gary) helpful during handover and followed up with calls two days latet
14 March 2026
From start to finish I was extremely satisfied dealing with Paul Williams & Gavin. Good customer service from both of the guys. Show room was pleasant and made very welcome by everyone.
12 March 2026
Joshua kept me informed and updated me on when my Mini was coming , regular emails and text messages. Customer service was amazing.
11 March 2026
Very satisfied due to excellent customer service from Paul keeping me updated every couple of weeks and manager taking time to introduce himself on handover day
11 March 2026
Josh Bird was really helpful throughout the whole buying process, from test driving 2 cars on 29 December, to new car collection on 6 March. I had a weekly email and some calls from Josh to update me on progress with car delivery.
10 March 2026
Easy to talk to & were very helpful
08 March 2026
TOOK PLENTY OF TIME, TALKED US THROUGH ALL THE OPTIONS, VERY HELPFUL TO HAVE A TEST DRIVE
16 March 2026
Good service and work carried out on time at the agreed price
14 March 2026
Good professional service and lovely member of staff dealt with me - Annabel
10 March 2026
Problem identified and fixed quickly.
07 March 2026
Courteous staff, kept me up to date
06 March 2026
Thoroughly investigated issue and discovered others. We were kept updated throughout and car now drives and feels brand new.
03 March 2026
The service was started on time and done quickly. Follow up information was sent to me via video. Reception staff were excellent and Annabelle lewthwaite was helpful and knowledgeable.
03 March 2026
Gary Stewart was brilliant, brought mini before from Gary. Transparent with information very informative. No pressure sales. Now brought 2 cars from him. Guys in showroom all very helpful. Good experience. Kept up to date.
03 March 2026
Driver collected my car and brought it back
02 March 2026
Service was as stated and concerns were dealt with quickly
01 March 2026
Kept informed of the progress of my vehicles mot and the staff were very attentive and professional.
FIND Lloyd North Tyneside.
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 6222042
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 6222098
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
21 March 2026
My experience with north Tyneside MINI was fab. Josh was welcoming and professional and answered all my queries promptly. My handover was completed by Ava, Thomas and Gavin who were also very good.