OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 70 comments received in the last 90 days.
03 June 2025
Helpful and friendly
29 May 2025
Excellent customer service
29 May 2025
Service was excellent I wasn't sure of the new shape therefore visited a few times but salesman was patient, knowledgable and very approachable
28 May 2025
Overall good had a small problem relating to no manual paperform which I need problem sorted by sales guy satisfied now.
25 May 2025
Exceptional, very personalised.
14 May 2025
The staff were incredibly professional and knowledgablez
10 May 2025
Had to wait from February till May for new car, but sales representative was not to blame and their communication was excellent.
28 April 2025
Gary Stewart was exceptional
28 April 2025
Great service from Paul Southern at Lloyd Silverlink. He made us feel very welcome and was very informative about the new countryman.
06 June 2025
Again, only 3 stars due to my points above
03 June 2025
Specific issue was fixed
03 June 2025
Craig kept us regularly updated
03 June 2025
Top notch service and front of house made me feel extremely welcome and looked after
01 June 2025
See above. All staff with whom I had contact were excellent .
30 May 2025
Really good service, pick up and return.
30 May 2025
Again they have always looked after my needs
29 May 2025
Again the staff are very professional and friendly
29 May 2025
Easy to talk to
24 May 2025
Friendly welcome and awesome service
04 June 2025
The garage is a highly porfessional set up and all staff are friendly and informative.