OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 110 comments received in the last 90 days.
27 February 2026
Good knowledge, good customer service
27 February 2026
It was a smooth process and i got exactly what i wanted
26 February 2026
Very helpful, informative, no pressure. Transparent. People around to help and advise. Already brought mini before so happy to return to Gary Stewart. Clean showroom and offer of refreshments.
23 February 2026
Straightforward and transparent buying process. Knowledgeable and helpful sales person ( Paul Williams ).
23 February 2026
Great service
19 February 2026
Craig was outstanding and did everything we asked of him and we were so happy with the service he gave us. I love my new car and would definitely recommend Craig and Mini to anyone who was looking for a new car.
18 February 2026
Ava + Ben was very understanding.This is our 1st fully electric car.Explsined everything well.
18 February 2026
Absolutely fantastic service from initial first meeting to hand over couldn't fault it !! Paul listened to what I wanted, went at my pace and checked my understanding throughout the process
18 February 2026
Excellent service from Gary Stewart. helped every step of the way. All staff l spoke to including manager were very helpful.
01 March 2026
Really lovely driver collected my car and delivered it back for me as I am recovering from a foot op and could not bring the car in myself. The car was serviced, hoovered out and washed and I was informed from start to finish as to the progress.
01 March 2026
Staff professional and helpful
01 March 2026
Kept informed of the progress of my vehicles mot and the staff were very attentive and professional.
01 March 2026
The job didn't take to long
28 February 2026
Just good honest service. Peace of mind knowing that the team at Lloyd are looking after you. The car was serviced and returned lovely and clean and on time.
28 February 2026
All good.
25 February 2026
My overall experience was very positive, I was impressed by the professional attitude of the team (shaz abergail) working diligently to resolve a problem with my car, but then going above and beyond with the support offered
23 February 2026
Very friendly
23 February 2026
Paul is great and a credit to himself and the company.
21 February 2026
Great customer service
FIND Lloyd North Tyneside.
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 6222042
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 6222098
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
28 February 2026
Gary is a pleasure to deal with. I had no intention of buying a car on the day I popped in to have my old mini looked at. Gary knew instinctively I just needed a little push in the right direction and I absolutely love my new car.