OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
136 ratings and 113 comments received in the last 90 days.
26 June 2026
From agreeing to purchase my mini I have been kept completely in the loop about what was going on regarding any delays.When I went to collect my new mini Paul gave the most comprehensive run down of how to set up all functions on the vehicle.
26 June 2026
The Centre was absolutely brilliant, staff could not do enough for you. Everyone made you feel at home, never experienced this before.
25 June 2026
Fantastic, personable customer service from Gary Stewart.
25 June 2026
Gary made the whole process incredibly easy. He explained everything clearly, kept me updated, and made the purchase feel completely stress free. The communication and customer care was excellent from start to finish.
23 June 2026
Knowledgable and helpful, checked in often and kept me up to date
21 June 2026
Couldn't be happier, excellent service from start to finish, will definitely be back for my next car
20 June 2026
Very friendly, excellent customer service
19 June 2026
Josh, presented a very professional approach.
19 June 2026
Everything from Start to finish was fantastic Gary Stewart is a credit to you & once again made it all very hassle free quick & easy He went above & beyond And made the experience enjoyable
26 June 2026
excellent service
24 June 2026
Shazida on the service desk was so welcoming and helpful she is a credit to the company. The showroom was clean and comfortable with complimentary drinks which were very enjoyable.
22 June 2026
Car picked up and delivered back for service .. All completed satisfactorily.
22 June 2026
Greta professional customer service. Car was immaculate in collection.
21 June 2026
Seems very expensive gor a brake fluid change
21 June 2026
Generally good all round service
20 June 2026
The staff are very helpful and professional, everything went smoothly.
18 June 2026
The process went very smoothly so i was completely satisfied.
17 June 2026
I have dealt with Gary for years and he has always been professional, outgoing, accommodating and a pleasure to deal with, all staff are great, friendly and approachable.
17 June 2026
Excellent service
FIND Lloyd North Tyneside.
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 6222042
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 6222098
Newcastle upon Tyne as well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
26 June 2026
Craig spoke about everything I should no and went above and beyond helping me decide what colour I wanted, the, trim, and even the wheels. If ever I had a query Craig would answer it within 24 hours.